Refund policy

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note,  BLACK HEART  reserves the right to refuse all returns, reshipments and refunds. 

If there's a problem with your order, please reach out to customer service at dandd@blackheart410.com

We aim to respond to all requests within 72 hours. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.